Hair Transplant Case Studies
and Client Letters
1. Instant Hair
2. Another chance (fixing a previous bad hair transplant)
3. D. P. Eng
4. One Year Update
5. Michael Peters
6. Marc Dion
7. Letter from Whoops
8. Letter from ZL
9. Amazing Work
10. Eternal Hope
11. Greetings from Slovenia
13. Thanks for Changing My Life
14. Letter from Conway
15. Female Testimonial
16. Letter from P
17. Letter from Bob
18. Tony, New REAL Hair Club Member
19. Letter from Mark Peterson
20. Alan T., Insurance Agent, Montreal
21. Joseph T., Hair Stylist, Toronto
22. Sid T., Senior Executive, Boston
23. Peter S., Stockbroker, Toronto
24. Jim S., Self-employed Businessman, Peterborough
25. Dr. N., Physician, Oakville
26. Letter from Jeff
27. 3 HT Procedures
Hello Dr. Jones,
I wanted to let you know that I tried your “Instant hair” product and I was amazed. I was planning on shaving my head, but now I think I’ll hold off for a little while longer. It’s incredible how just a few shakes of Instant Hair gives my head the appearance of thicker hair. I’ve included some before and after pictures for you to see. Feel free to use them on your site if you want.
Another chance (fixing a previous bad hair transplant)
I could not decide whether to scream or cry. What I had was not a bad hair transplant; it was a horrible hair transplant. My gratitude to you will last forever. After surviving the war, I feel like I have been given a third chance in life.
My confidence is at all time high. I got a huge promotion and my social life hasn’t been better. Before, especially at work, a stare at my hairline would simply disarm me; I couldn’t function.
D. P. Eng
I’m a 30yr old Professional Engineer of Ontario who was both receding and thinning. I had a 1800 graft (dense) state of the art FUE session with Dr. Jones and his staff. This was my first hair transplant procedure.
The Selection Process
Prior to selecting Dr. Jones I thoroughly researched all options available. I had two other consultations with Sure Hair International and Alvi Armani. Sure Hair only offered the FUSS procedure and I had to ask them about the FUE procedure. Alvi Armani did both procedures but based on price and duration of sessions I was steered into the FUSS procedure. I was told by Alvi Armani that if I wanted FUE it would be 400-500 grafts a day, so there would be several sessions to get the results I was after. As well from the cost comparison below you can see the exorbinent amount Alvi Armani charges for the FUE procedure. Due to Doctor Jones’s extensive experience with the FUE procedure he was able to extract 1800 FUE grafts in 2.5hr. I was then prepped and the grafts were inspected and planted. The entire procedure was complete in 7.5hrs.
Cost Comparison by the Graft:
From written quotes from each of the three companies. In descending order from the first quote I received to the last quote I needed
- Sure Hair International cost per graft FUE = do not do procedure
- Sure Hair International cost per graft FUSS = 0.55X
- Alvi Armani cost per graft FUE = 2.25X
- Alvi Armani cost per graft FUSS = 0.72X
- Dr. Jones cost per graft FUE = X
Consultations and Customer Support
Another thing to note was that at both Sure Hair International and Alvi Armani I never met a doctor. Everything was handled by sales people (In both cases the sales people were very nice and had had the FUSS procedure themselves.). However with Dr Jones right from day one I dealt direct with him. Nothing can replace the feeling of assurance knowing that you are dealing directly with the person who will be performing the procedure. Even after the procedure is completed you can contact Dr. Jones directly on his cell phone at any time to ask any questions.
During the procedure the only pain experienced was the initial pin prick of the needle for the local anesthetic. After that the procedure was quite comfortable. After the procedure I was given a prescription for Tylenol 3’s and anti inflammatories. I took the first two tablets of Tylenol 3’s and then after that found I did not need them.
In my opinion the FUE procedure is the future of hair transplant surgery and based on the above information you can see that with Dr. Jones the future is now. However with other companies which are less experienced with the FUE procedure you are lead to believe it is an unattainable extravagant procedure with regards to both costs and duration. Dr. Jones’s ability to provide the state of the art procedure at a reasonable costs speaks directly to his research and experience with the procedure and his ability to refine his technique and skills.
D. P. Eng
One Year Update
September 25 2005
Hello Dr. Jones,
I hope all is well. I wanted to send you a couple of pictures detailing my results with the HT procedure I had in Sept 2004. I have enclosed 3 pictures, one from week 16 and 2 from week 52, flash and no flash. Please feel free to use the pictures but I would appreciate if you keep my identity confidential.
I wanted to take the opportunity to thank you for the experience and the quality of your work. The experience I had with you and your staff was miles above my first procedure. Not only was the procedure amazing, but I was surprised by the recovery period. There were no issues or complications with the days and weeks after the procedure and my recovery process was quick. I only wish I went to see you for my first procedure.
I have recommended you to other people and I have express to them how happy I am with the result. I am considering further work in 2006.
Thank you very much and I’ll see you agian.
May 24, 2005
To say that I have been through the ringer with hair surgeries would unfortunately be a vast understatement. I have had a Jurri Flap, scalp reductions, thousands of transplants and yes even flown to another continent to have hairs plucked from my chest and back and transplanted to my weary head. Yet with all that costly work done, I’m still wearing a piece of carpet on the top of my head to cover up a thinly veiled group of unhappy hairs, not good for someone who makes his living in front of the camera.
Recently though I have begun a new journey that has greatly improved the look of my accursed pate. The artist repairing my follicular conundrum is Dr. Robert Jones. So far, Dr. Jones has recreated my frontal hairline, reduced the scars from my Jurri Flap and filled in a great number of other scars for me as well.
He has done this work with the greatest of expertise, time and efficiency and get this, he actually LISTENS to you, amazing huh? The results has been a rewarding and an aesthetically pleasing adjunct to what I have already had done.
Last but certainly not least is his cost, which is more than reasonable. He works with you and bills you at a truly fair rate, as opposed to the astronomical rate that many of the others in his field charge.
That said I have now seen him twice and will be back a couple of more times to complete this seemingly never ending process. Take it from someone who has literally had everything imaginable done to his head and at a cost of more than 50 or 60 thousand dollars, Dr. Jones is the man to see. He won’t let you down, nor will he gouge your pocketbook. Instead, he’ll give you your moneys worth and create a great look for you.
I highly recommend Dr. Jones and am happy to chat with anyone who has any questions regarding my troublesome follicular past. I’d also like to chat about why I think he’s best. (Please contact Dr. Jones’ office for my contact information.)
Dr Jones and staff,
After almost 20 years (1987) of “suffering” with a bad plug transplant… I finally feel a massive weight lifted from my soul with the results of my sessions with Dr Jones.
Though I’m still a few mini sessions away from completion, when I look at myself I can see the end result being nothing short of amazing given my prior situation. I will never have a full head of hair, but for me that wasn’t the point… I just wanted to look as “natural” as possible.
Before visiting Dr Jones, a few others had turned me way, saying that essentially my situation was hopeless. I remember leaving their offices with a great feeling of dread and sadness at the prospect of living with a hat on my head for the rest of my years. From the moment I met Dr. Jones he gave me a feeling of great hope though I remained somewhat skeptical.
He explained to me to need to be patient and that it would be a two or three step process to do it “right”. I appreciated his reluctance to not do it all at once, get his money, and move on… though I wanted it fixed yesterday!
Finally Dr Jones was the first transplant surgeon I ever met who did not discuss his fee as his first order of business. He was very gracious with the cost of the procedures and allowed me to pay what I could over a period time. Bottom line is that I genuinely felt and still feel that he wants to help me and understands my situation. He is down to earth, friendly and best of all… accessible.
His entire staff has been and continues to be absolutely wonderful in accommodating me and I also feel they care about the end result for me.
Thank you Dr Jones… we’ll see you soon.
Enjoy your Fridays on the course… you deserve them.
Letter from Whoops
My fifth surgery was with Dr. Jones. I was very happy with the results that I had but the scar bothered me and therefore the only choice was FUE. After speaking to Dr. Jones, and getting a feel for him and what he stands for, I knew that he was the man for the job. Dr. Jones also uses the lateral slit. The experience was good and I am excited about the results.
September 2004 – Six Months After the Procedure:
Progress over the last six months has been very good. The grafts at the temples are fully grown in and the scars are very difficult to see (and therefore photograph) with my hair as long as it is today. I will be going to see Dr. Jones in October, seven and a half months after my scar repair, with my head shaved, to give a direct comparison of the before and after results of scar repair. I will post clear photographs here at the end of October 2004.
October 2004 – I think I know a little about the requirements needed to make a good hair transplant Doctor having had just over 8000 grafts in six procedures. Skill and ability are just two factors and Dr. Jones has the skill and ability in abundance, but he also has more – understanding, compassion, foresight and a down to earth nature rarely seen in Doctors who are at the top of their field. This is what makes Dr. Robert Jones not a good hair transplant Doctor but a great hair transplant Doctor, one who in my opinion is the leading specialist in follicular unit extraction (FUE). This is why I chose him for my last two surgeries and why I would unconditionally recommend him to anyone considering hair replacement surgery.
Letter from ZL
I am very happy with what Dr. Jones performed. It took me over a year of research before I decided to go with him and it was the correct decision. There are maybe 3 or 4 other HT doctors of the same caliber, but I’m not sure if they would give as much personal attention to the advice/surgery/post-procedure care as Dr. Jones. I only had 560 FU’s transplanted, yet they made a difference for me. Also, they grew in a perfectly natural way. I plan on going to Dr. Jones again for a mega-session sometime next year once I’ve saved up enough for the operation.
I do not envisage myself considering any other HT surgeon for subsequent transplants.
Dear Dr. Jones,
I can’t thank you enough for all your amazing work. Before I came to you I was really in a bad place. I had a head full of scars and very little hair to show for it. With your FUE procedure we were able to utilize what little hair I had and utilizing my body hair and we were able to undo some of the scarring from some horrible strip transplants of the mid 90’s. You have given me a new outlook on life and for that I am truly grateful. Thank you to you and your staff for everything. You are truly a credit to your profession and to the whole hair transplant industry.
C.J. – NY
I originally encountered information on Dr. Jones from a few hair loss website forums. My situation was getting worse and I was researching for the best possible options. There seemed to be very few restoration doctors that were recommended by most posters and past patients. So, I did some background work and decided that Dr. Jones was the best choice for me. Also, when I made the appointment for the consultation, Dr. Jones talked to me personally! Not a salesman! I was very impressed with his disposition and compassion towards my plight, so I set up a date for a procedure within the same month. The surgery was not traumatic at all, and in hindsight, made my dentist appointments seem like a large ordeal. Of course the atmosphere at the clinic was very comfortable and professional, and I would like to thank the entire staff for their warm hospitality. A couple of days after my procedure, Dr. Jones called to see how I was feeling and if I had any questions/concerns. He also called a few days after that as well. I have never had a physician contact me regarding my circumstances with any procedure! Shows that he does care about his patients welfare and well being. During the past 5 months I have “popped” into Dr. Jones’ clinic unannounced, a few times, for follow ups, (yes, I am quite the pest) and he always made time to see me, even if he was busy. Well I’m glad to say that my hairline and crown are coming in thicker and stronger everyday, and that there will be more growth to come as well. I also find that I am starting to socialize much more frequently due to my self esteem that is returning. This hair loss affliction has been a tremendous battle for me, but with Dr. J’s help, I am winning the war! There is quite a marked difference between my before pictures and my 17 week post pictures and I am very pleased at this early stage, and will be back with Dr.J for one more “polish” session to refine and finish. Thanks Dr. J! You have no idea what this means to me.
Sincerely, Eternal Hope
*Here is a humorous cartoon drawing that I made of Dr. Jones. I gave him a framed version to show my gratitude.
Also see before and after photos here: http://eternalhope4.tripod.com.
Greetings from Slovenia
Dear Dr. Jones,
I would like to thank You again for everything You’ve done in the past several days.
I am happy that I found and chose a great person and a great doctor in one man. With great doctor goes also a great personnel. Because of that positive experience, I hope that I will be able to forget my previous bad HT operations.
Thank You, for 200 FUE free grafts!!! And for hospitality and good and fair price you gave me. All together, one big THANK YOU!!!
[omited name] From Slovenia
My name is Carloss and I would like to share with you, my great experience of FUE HT, I had with great Dr. JONES from Oakville. I am 36 years old guy from Europe. I already had a few strip HT’s and few scalp reductions with bad results. Because of that I browse all HT scene.
Why I decided to go to Dr. Jones? Simply, because I wanted the best man to do “the job” and repair my sad situation. And I have to tell you, I chose the right doctor and the right person in one man.
In short: I had my operation on 26-th of March in Oakville. Started with OP at 9:30 and finished at 16:30. I got 1000 FUE grafts, 200 of them for FREE. Dr. Jones took out also some plugs previous placed by other dr. and repair with them my frontal hair line area. He gave me more than fair price for procedure and good care. His personnel were great. I had almost no pain after OP, and for the first time no swelling. Also now, five days after.
Thank you, Dr. Jones, I am coming for another 1000 FUE grafts, soon.
Thanks for Changing My Life
Dear Dr. Jones,
Thanks for basically changing my life in a very positive way. Beginning to lose your hair when you’re in your mid-twenties is annoying, but when you’re 28 and people stare at your head before, during and after greeting you is downright ridiculous.
I personally didn’t mind losing my hair until I realized it became the obsession of practically everyone in my life. So I began examining the alternatives. Sifting through the hundreds of horror stories regarding hair transplants was very discouraging.
However, I knew that a HT was the best and only permanent solution to my growing problem. It then became imperative that I find a top surgeon that would perform the HT with care, precision and at reasonable cost. Not to mention provide me with a good result.
To make a long story short, you gave me that and much more. You and your staff were professional, courteous, considerate of my comfort and even entertained me with your stories during the HT. The fact that you are not greedy actually made my transplant possible. If you charged what other HT doctors did, I would be balder today than ever.
7 months post-op, I am looking and feeling much better. I have not had a single comment about my thinning hair since my HT started taking shape. Not only that, but everyone looks at me funny and says something to the effect of “you really look so much healthier recently” or “you look very good these days”. The HT was so well integrated into my natural hair that not a single person has been able to tell I got a transplant. Only my close friends know, and I made sure they know who’s great work it is.
I also want to thank you for being generous enough to level the skin growths I had on my chin for no charge, on the same day of my HT. I remember you every morning when I shave because I no longer incur the ritual daily shaving cuts. That you are a plastic surgeon as well, has solved another one of my life-long problems.
I know that you will have no problem staying fully booked thanks to your excellent work and reasonable rates. However, I will make sure that everyone knows that you are a top doctor with an excellent staff and that you care about what you do.
I only had 540 FU grafts implanted and it made a huge difference in my life. When I save up enough money, I will be back for more. Meanwhile, please send my best wishes to your staff and good luck with your work.
PS. I will soon send you photos of my progress.
Letter from Conway
G’day dr jones,
Trust this email finds you and the family in good health and looking forward to another winter season! I figured an updated pic of the progress so far was in order. I took the liberty of adding the before inset from your profile at Iashrs, as the resulting growth now compared with the last photo is certainly more substantial. Ideally I’d like one more session in the new year to add a little more density to the back of the crown and the temple areas, so I wondered if the strip method was still possible after the previous sessions?
Perhaps it would be worth me paying a quick visit to the surgery for another brief consultation some time in the new year. All I can say is the results so far have been pretty outstanding! So a big thanks to you and all your staff for the attention, care and professionalism you’ve shown during every session.
Anyway all the best for the reminder of 2003.
November 30, 2003
I am a 33 year-old female who began noticing a very gradual loss of hair 10 years ago. As time progressed, it became more noticeable and undeniable. I found myself trying everything possible to diminish it. As my condition worsened, I began to run out of options and began adjusting my activities accordingly (i.e. I would avoid public pools and the beach). In my opinion, this is one of the worst forms of mental torture a woman could experience. I was raised with the belief that a woman’s hair is her “crown”; I had spent my entire life using only the best hair-care products while, also, avoiding anything that could damage my hair (i.e. perms, excessive hair-dryer use, and excessive sun exposure). After seeing several doctors, they could only conclude that my hair loss, while androgenetic, was accelerated by my onset of diabetes. My self esteem had been all but destroyed… until I met Dr. Robert Jones M.D. of Oakville, Ontario Canada.
As I researched the many options and treatments available for hair restoration/transplantation in the United States, I began to realize how expensive this task would be; my hopes of a normal life began to diminish. Then, one day while researching this topic on the net, I came across Dr. Robert Jones’ website (via Yahoo!). Having reviewed his extensive website, especially the section dedicated to women’s hair loss, I was compelled to call Dr. Jones for a phone consultation. I was surprised and delighted to find out that Dr. Jones would perform the same procedure my condition required for only half of the price quoted to me here in the U.S. To give you an idea of his good nature, his response to my husband was, “I can’t understand why my colleagues in the States charge so much.”
Being that we live 3-4 hours away, we made arrangements with Dr. Jones to schedule the procedure, which would take about 8 hours. Dr. Jones’ office was well prepared and equipped to deal with out-of-town patients; they couldn’t have been more helpful and sensitive to my situation. My husband and I drove to Oakville, which is less than 15 minutes from Toronto, the day before the procedure. The next morning, Dr. Jones reiterated the details of the procedure and what we could expect thereafter. He explained to me that I would lose some of my existing hair, temporarily, in the area where the transplant would be grafted. This was typical because the scalp is sensitive to any type of ‘trauma’. He also explained that a very small percentage of the grafts would not survive, but that was normal and should be expected.
The only discomfort I felt was the initial application of the local anesthesia to the scalp and the area where the donor hair would be taken from. Beyond that, I can only say that my head may have felt somewhat ‘heavy’, but there was no pain. Surprisingly enough, we were able to stop midway through the procedure to have lunch; being a diabetic I could not wait until the end of the procedure. While the procedure was being performed, my husband filled out the necessary prescriptions at a pharmacy less than 10 minutes away and then brought me lunch. When the procedure was complete, Dr. Jones briefed us one last time and then we drove home.
When I returned home, I saw it for the first time. It looked like tiny blood dots all along the scalp; I was a bit discouraged. However, this was expected and I knew that I needed to be patient. I was able to wash my hair again after 10 days and eventually the scabs would come off naturally.
After a week, the stitches from the area of donor hair were removed by my family physician. I looked forward to this because, as with any type of stitches, they would be somewhat annoying from time to time. Dr. Jones had cautioned me not to expect to see any results for at least 2-3 months. The transplanted hair and the affected area of the scalp needed time to heal and growth would be dormant for some time. I would have my husband check it periodically for any sign of growth. I would say that this period of anticipation was the worst part; after living in torment for so long, you can’t help but to feel like an anxious child on Christmas Eve. For me, it took a little longer to see any results because, being diabetic, the healing process was slower. However, when my husband saw the first signs of growth, I felt a joy inside that I hadn’t known in a very long time. I was ecstatic!
It has now been about a year since the procedure and my hair is much fuller than it was. Of course, it’s not as full as it was before this all started, but it is a big improvement to what it had become. It was enough to restore my confidence and feel good about myself. I no longer felt like I had to hide and miss out on the many things I had avoided in the past; I felt normal again! This renewal of my self esteem gave me the courage to return to the life I had thought I would never have again. Four months after the procedure, I found a new full-time job and I feel great.
If I hadn’t gone to see Dr. Jones, I would still be in a rut, hiding from the world. He is a skilled physician and a kind person who will provide you with as much help as, humanly and medically, possible. I would advise any woman, or man, to not suffer in silence. There is help out there and people who care. It really is just a phone call away.
Letter from P
I called Seagher and SureHair in my research phase. I chose Dr. Jones initially because his cost was significantly lower than all others and his location was the most convenient. I gradually realized that he should be “the one” and felt lucky that I went there. I knew that in the near future and forever after I would wind up looking like all my uncles on my mother’s side; although I love them dearly I did NOT want to look like that so it was time to take action. Am I completely happy with your results? Yes I’m very happy, but not completely; I say this not because of dissatisfaction from DRJ but because it’s impossible to get your original hair thickness back, like back when you were 20 or so. That’s what would make me “completely” happy regarding hair. So in a nut shell, I’m completely happy when I realistically think about it. It’s great to know that I won’t ever recede like my uncles, and it looks natural. People notice. I’m glad I went to DRJ. It looks great; nothing negative at all, and his staff and procedure exceeded my expectations. This pic was taken at 6 months, so I expect my hair to fill in even further over the next 6 months.
You should consider starting on Propecia (Proscar) right away. I wish I had started 5 years ago. This stuff stops your hair from falling out so I think it’s as important as the operation itself. Whether you choose DRJ or not, get Proscar from him; it’s much cheaper than Propecia from someone else.
Letter from Bob
OK, as many of you have been waiting for here is my update from my first procedure. First off let me thank Dr. Jones and his staff, Jenny and Tammy who helped out during the procedure, they were great. Needless to say although I was excited I was also a little scared. This was the first time in 7yrs I was having a transplant again.
But after we got started I settled down quickly. They were 3 steps I was having done. First step was to remove a few of the larger grafts from previous transplants and to redistribute them better and smaller like they should have been in the first place.
Second was the extraction from the back of the head. In order to try and minimize the donor area being shown in the back, Dr. Jones raised my hair and just cut out the donor area he wanted to use with scissors. My job requires me to be in front of people so I wanted to minimize anything being seen for obvious reasons. He did a good job but I will have to use some Prothik to cover some of it up. Next time I think I will grow my hair longer in the back so that it will hide it better. I usually keep my hair fairly short but I see the advantage of having it longer for this procedure. Dr. Jones numbed up the donor area and then proceded to remove the grafts. As he removed them he was showing them to me and they looked amazing. Very clean with no extra skin around the grafts that would have to be cut out if this was a normal strip surgery. I received a total of 200 grafts from the back of my head and I estimate the transection rate around 2.5%(4-5grafts). It was very low and I was happy with that. Graft removal was fast and Dr. Jones at one point timed the removal at approx 15 seconds per graft removal.
Third step was to remove grafts from my chest area. Again my chest/stomach area has a ton of hair and I want to use as much as I can to increase density. As Dr. Jones calls it, “it’s free hair”. I couldn’t agree more as this is something that you could never do with a strip surgery.
Tony, New REAL Hair Club Member
Dr. Jones did my second transplant for just over half of what it cost me to get my first one from Dr. ___ [removed for confidentiality]. He was a real pro, with professional assistants and an air of confidence which he justified with his work. He removed the original donor site scar with the new donor strip and I was surprised to find that immediately after the procedure I could feel little stubs of hair sticking up. After about a week these hairs had grown into a little “brush cut” that refused to fall out. It’s only been a couple of months but my transplant is growing like crazy, He had originally told me (as had Dr. ___) that it would be 6 months until I would see full results but that I could expect some growth soon. Does anyone else have a story about Dr. Jones?
– Tony, New REAL Hair Club Member
Posted October 21, 2002 02:26 AM
Letter from Mark Peterson
“I had Dr. Jones perform a HT on me in mid July, 2002. I couldn’t be more happy with the procedure and the
results so far. When checking with other surgeons, all I ever spoke with were sales people. Dr. Jones himself called me when he was available, and he spent half an hour on the phone answering all my questions. It was great.
The price he charged for the 2000+ FU procedure plus the air fare was less than half of what I was quoted by several places here in the U.S. It turned out that the donor strip was very dense with hair so he obtained many more follicular units than he expected, so he used those to fill in my crown area. He ended up taking care of all of my balding areas.
– Mark Peterson, Iowa
Alan T., Insurance Agent, Montreal
“Both you and your staff are real pros. It’s nice to deal with people who go out of their way to make you feel at home. Especially when you’re not sure what to expect in a medical procedure like a hair transplant, it’s a relief to have people explaining the steps so you always feel in control.”
-Alan T., Insurance Agent, Montreal
Joseph T., Hair Stylist, Toronto
“Being in the hairdressing business, I’ve had an opportunity to see a lot of poor hair transplants as well as some good results. After seeing a few of Dr. Jones’ patients after their hair has grown in, I’m convinced he is the professional to do my own hair transplant.”
– Joseph T., Hair Stylist, Toronto
Sid T., Senior Executive, Boston
“Dr. Jones helped me realize how hair restoration really is a very natural process… as natural as combing your hair to suit your style. I know there are lots of people offering the service, but frankly, I can’t imagine receiving a hair transplant from anyone else. His attention to detail sets him apart”
– Sid T., Senior Executive, Boston
Peter S., Stockbroker, Toronto
“Thanks for the great treatment at the clinic. You made the whole process seem very relaxed and natural. I can’t wait for my new look to grow in.”
– Peter S., Stockbroker, Toronto
Jim S., Self-employed Businessman, Peterborough
“I’d considered doing something about my baldness for years. But the truth is, I felt awkward discussing something that personal with someone else… I didn’t want them thinking I was too vain or pre-occupied with my hair. Talking on the phone with Dr. Jones broke the barrier. He immediately appealed to me as a friendly, honest kind of person who understands how people feel about their appearance.”
– Jim S., Self-employed Businessman, Peterborough
Dr. N., Physician, Oakville
“I’ve known Rob for years through the Oakville Hospital. When I decided to have a hair transplant, there was no question he was the surgeon for me to turn to because of his strong reputation for high quality work and value.”
– Dr. N., Physician, Oakville
Letter from Jeff
Thanks for the note. I can’t believe that after all the intense research and anxiety I am done and home recovering. I really appreciate the manner in which you run your clinic and the “Type C” approach you have with your patients. I wish I would have been more relaxed and more myself during the procedure but that was the “game face” that I tend to wear when I am in a situation in which I am not in control.
I am a planner and problem solver by nature and career, and I take great pride in the decisions I make and people I trust.
I appreciate the personalized business approach you take with your clinic and can tell you really enjoy your work.
My wife and I were very fast paced and career driven before having children, we enjoyed the success and titles we earned in accounting and finance but were not fulfilled with the product.
My wife now stays home and raises the children full time and although my job isn’t as financially rewarding as being a CPA, it is more satisfying than I ever imagined on several levels.
A lot of people put unconditional trust in my title/position before ever even getting to know me, and that drives me everyday to live up to those expectations.
On the off chance that you don’t hear it enough, I just wanted to pass along that I respected the care I received at your clinic more than what I thought my money was worth.
– Jeff (aka “Vantri” at HairlossHelp and “Son of a Plug” at Hairtransplantnetwork)
3 HT Procedures
3 HT Procedures: 07-04-03, 12-12-02 & 11-1-02
My 3rd procedure with Dr. Jones was a 1 day procedure on July 4th, 2003. 1000 grafts of scalp hair were removed via FUE and used to once again slightly lower my hairline, increase the density behind my new hairline, as well as to give my temples a less mature look.
My 2nd procedure with Dr. Jones was a 2 day procedure on Dec 12th and 13th, 2002. The 1st day was spent removing 500 grafts of scalp hair via FUE and using then to slightly lower my front hairline, in an effort to get a better look. I have never been happy with the way my Dr. Riggs created front hairline looks, and want to improve this. Day 2 was used to remove 500 grafts of body hair via FUE, and implant them in my donor scar. Since I keep my hair buzzed extremely short (between 1 and 3mm), my donor scar from the prior strip incision procedures was clearly visible. I have learned to live with the way this looks, but I certainly would prefer not to have to.
On 11-1-02, I had my 1st procedure with Dr. Jones, a 400 unit FUE procedure. The grafts were removed from the back of my head, and were implanted in between existing hairs, from the hairline back about 3/4 of an inch or so, in an effort to improve the density I was never happy with. About 300 were used on the right side of my head, with the remaining 100 used on the left. This was done in an effort to correct the disparity between the density of the two sides.